Creme Bleach FAQs

Store in a cool, dry place below 86°F (30°C). Keep jar and tube tightly closed. Keep spatula and cup/ tray clean. Do not let product touch any other material or surface.

If bleach mixture gets into eyes, rinse immediately and thoroughly with cold water and consult your doctor.

No way! Jolen is not tested on animals.

Jolen is perfect for your eyebrows! The formula is thick so that it stays in place and won’t drip into your eyes.

We believe that Jolen is safe to use during pregnancy but it is always good to check with your doctor.

Oh we can go on and on! Bleaching is safe and inexpensive. It’s painless and provides long lasting results. But if you do choose to wax, Jolen Creme Bleach is great for in between each waxing.

If you are dissatisfied with Jolen Creme Bleach you may return it to us for a full refund. Please fill out our contact form or call (203)-259-8779.

Before using Jolen, always make a preliminary patch test to see if you are or have become allergic/sensitive to the product. To do this, simply mix a small amount of the product as described on the box and apply to about a one inch square area of your inner arm. After 10 minutes, wash the mixture off with cold water and wait 24 hours. If redness, irritation or eruption appears, do not use the product. If necessary, speak with your healthcare provider.

We recommend that you wait 24 hours after using Jolen before you expose your skin to the sun or indoor tanning.

We do not recommend that you apply Jolen after a hot bath or shower as moist skin with open pores can create sensitivity.

No worries! Sometimes it takes a little longer than ten minutes to get the results you desire. If the hair is not completely bleached after the ten minutes, reapply the mixture for a few minutes.

Easy to use right at home, Jolen Creme Bleach takes just 10 minutes for results that last up to four weeks.

The list of ways to use Jolen Creme Bleach is endless! It can be used as a facial bleach to lighten unwanted hair–upper lip, chin, cheeks and even sideburn areas. Jolen is also recommended for minimizing noticeable hair on the arms, thighs, back, stomach and other body areas. (NOTE: It is not for use on pubic hair). We also recommend Jolen to lighten eyebrows to match your hair color and even add highlights to your hair. If you think of different ways to use Jolen, please share with us!

Yes! Jolen Creme Bleach has a sensitive formula made with Aloe Vera for those with sensitive skin and for use on delicate areas. Jolen Creme Bleach Sensitive Formula contains less peroxide than other bleaches and soothing Aloe Vera to nourish and moisturize your sensitive skin.

Each carton of Jolen Creme Bleach Original Formula contains:

- jar of creme
- vial of accelerator
- 1 small spatula and mixing cup

Jolen Creme Bleach is available nationwide in mass market retailers and drugstores, select beauty supply stores and online. See a complete list on our Where to Buy page.

Facial Hair Remover Kit FAQs

As with all depilatories, Jolen Facial Hair Remover Kit should never be used on eyebrows or anywhere around the eyes

We are sorry that you did not like this Jolen product. We guarantee your satisfaction or you can return it for a refund. Please fill out our contact form or call (203)-259-8779.

Jolen Facial Hair Remover Kit contains a Skin Guarding Balm which helps protect skin so that the hair removal cream does not irritate the skin. So it is good for all skin types.

Each carton of Jolen Facial Hair Remover Kit contains:

- Skin Guarding Balm for pre and post use.
- Pre: Conditions and protects skin to prevent irritation and redness
- Post: Moisturizes and smooth’s skin
- Hair Removal Cream quickly, gently and effectively removes unwanted hair on the upper lip, chin and cheeks
- Cleanse & Soothe Wipes wipe away cream and hair while they soothe and moisturize skin

Jolen Creme Bleach is available at ULTA stores and also on line.  See
the complete list here: https://jolenbeauty.myshopify.com/pages/where-to-buy.

Jolen Facial Hair Remover should be stored in a cool dry place.

No, the Cleanse and Soothe Wipes are not flushable. Throw the used wipe away in the garbage (do not flush).

No. This product is designed for use on the face, particularly the upper lip and jaw line. It should not be used around the eyes, eyebrows, ears, nose, or other parts of the body.

You should wait at least three days before you use the product again to let your skin recover and to avoid irritation. In general 8 minutes is sufficient to remove hair for most women. Once you’ve used the product a couple of times, you should know how long you need to leave it on for your particular hair type. However, you should never leave it on your skin for more than 10 minutes.

There is no specific expiry date for the product but we recommend using it within 18 months of opening the tube.

There is no requirement on how long the hair should be.

Depilatories can be used by everyone, including pregnant women, as long you follow the Precautions and Directions for Use. It is advisable for teenagers under 16 to be supervised by an adult when using any depilatory method.

Using soap prior to hair removal should be fine as long as the area is totally rinsed, dried, and free of residue.

The skin is a complex organ, and sensitive to changes in hormone levels. Since our skin is constantly changing, it is necessary to test each time to avoid any adverse reaction to the ingredients of the products.

While it can be used during the day, the best time to use it is at night. This gives your skin time to recover while you sleep.

1. Cleanse face.
2. Use Skin Balm first to protect the skin.
3. Then use the Hair Remover Cream
4. Remove the Hair Remover Cream and the hair with the Cleanse and Soothe Wipes
5. Reapply the Skin Guarding Balm to smooth and moisturize the skin.

Jolen Facial Hair Remover works on all types of hair from fine to coarse.

No. Your skin should be clear of cuts or abrasions where you apply the depilatory

No. It is recommended that you wait at least 24 hours before sunbathing. And always use a sunscreen.

No, depilatories do not affect the rate your hair grows back, nor the thickness of the hair shaft.

We recommend that you wait at least 72 hours between applications

Yes!  Jolen depilatories remove unwanted hair and exfoliate the skin’s surface.

Depilatory creams work by dissolving the hair just below the surface of the skin whereas shaving sharply cuts the hair off at the skin surface. This means you’re not left with unattractive prickly stubble. They also help moisturize and exfoliate your skin.

Depilatories contain ingredients that work by breaking the bonds of hair. The bonds give hair strength and structure, so when you break these bonds, the hair can easily be wiped away and removed.